Pioneer Connect

Click on the tile below that most closely matches the type of assistance you need. You will be redirected to further service information or forms at that point. Keep in mind that although you are able to access Pioneer Connect at any time, our staff will be available to provide services only from 8:00am to 4:30pm, Monday through Thursday and from 8:00am to 4:00pm on Fridays

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A&P Model Reservation – Main Campus

Access for registered students to work with models in the A&P study room. Students can reserve access in 30min increments. A&P models found on Main Campus C112


Application Support, Campus Tours, Sign Up for Orientation, Michigan Reconnect, Dual Enrollment


15-minute meetings to help students with: Course planning, Transfer planning, Drop a course, Add a course, Program changes, Course substitution / waiver requests. (Follow up appointments may be required for Academic Caution / Probation, or Financial Aid Appeals.)

Career Development

Career Assessment, Career Exploration, Employment Preparation, Job Searching. Our Career Development office is ready to get you on a path to reaching your career goals, or simply help you decide what they are.

Cashier’s Office and Student Billing Office

Thank you for contacting the Cashier’s and Student Billing Offices. If you have a question regarding a payment, need to make payment over the phone, or need assistance making a payment online, please contact the Cashier’s Office by calling 989-686-9394 or email us at If you have a question about your billing statement or your student account, please contact the Student Billing Office by calling 989-686-9333 or email us at


This is NOT an academic advising session. This session is designed to support personal well-being and counseling.

Disability Resources

The ODR offers support and accommodation for students who are experiencing barriers in the academic setting as a result of a chronic disability, or an acute medical event (i.e. COVID-19).

Downtown Centers Services

A&P Model Reservations, Computer Reservations, Food Pantry, Library Lending Lockers, Scanning Stations, TRiO's Educational Opportunity Center


Guide students to support through eLearning Help Desk Ticket System, Remote assistance via Zoom or provided video and written tutorials

Financial Aid

Helps students with: FASFA Assistance, General Aid Questions, Document Submissions, Scholarship Aid

Food Pantry

The Student Food Pantry helps financially-stressed students stay focused on their academic success by providing food resources. Services provided: Lunch Bag - same day availability - 5 minute lead-time; a lunch while on campus. Family Food Box - 12-hour lead-time; available Monday-Friday

In Person Request

Have an in-person request? Follow the next few prompts from this link.

Library Services

The Library is open for students to use computers and/or study tables. A computer is available for sign in purposes. Virtual library resources are always available.

Registrar's Office

Helps students with: Drop off forms, register for classes, drop classes, veteran services


We offer testing services for incoming and current students, as well as the local community. Schedule your Accuplacer or class exam here.

TRiO's Educational Opportunity Center (EOC)

We want you to reach your dreams! We inform the community about higher education opportunities and provide educational planning through a centralized hub of support.

Tutoring Center

Remote tutoring assistance by appointment, Learning/study strategies coaching/development, General inquiries/Office 365 help, Facilitated study groups, Instructional materials & workshops, CyberTutor (Quick questions!)

WRIT Center

Remote consultations by appointment, Assistance with reading strategies/writing assignments, Source integration and citation assistance, Instructional materials & workshops, Online paper/presentation submissions through Portal